Re: DeviceStateChanged event with value DeviceState_RemovePending on removing...
Also, are you building your Qt app with MinGW or Visual Studio?
View ArticleRe: Problem with the headset button after switching off the headset by software
Hi Michał, So the issue is now showing up as "Verified and Closed", however this fix has been made in our Spokes 3.0 SDK (which also exhibited this issue). This version of the SDK has not yet been...
View ArticleRe: Problem with the headset button after switching off the headset by software
Hi Lewis,the workaround works only with Savi 7xx, but so far it is sufficient. We'll wait for the Spokes 3.0. Thanks for the help.Best regardsMichał
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Re: Problem with the headset button after switching off the headset by software
Hi MichałGreat,Thanks for letting us know.Best Regards,Lewis Sent from my iPhone
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How to Mute headset controlled by other program?
Hi Headset is a Voyager Legend UC I am trying to Mute a headset when the user is not wearing the headset, and when the user is again wearing the headset is it unmuted without user interaction.But it...
View ArticleRe: How to Mute headset controlled by other program?
Hi Simon, First let me explain that for a wireless device such as the Voyager voice is transmitted between the headset and the PC through the radio frequency link (RFLink). Setting audio state to...
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Re: Re: DeviceStateChanged event with value DeviceState_RemovePending on...
Hi,Lewis. Sorry for delay in response. I created sample Qt application that uses core part (BluetoothPlugin class) of our integration with Plantronics SDK.In attached archive (password - "plantronics")...
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Re: Re: How to Mute headset controlled by other program?
Hi Wei Chu Thanks for your reply. But unfortunately it does not work.When I call the SetHeadsetMute(true) nothing happens on the Headset. The mic is not muted. IHostCommand hostCmd=...
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How to use the .Net API in a single instance application
I want to integrate Plantronics headset support in our client application. This is a single instance application (behind the scenes it makes use of remoting!) and also has own remoting support. I can't...
View ArticleRe: How to use the .Net API in a single instance application
Hi Bert, I presume you are working with Spokes 2.81.Can you help me understand your issues by providing more specific information on the issues you encountered? By "single instance" application do you...
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Re: How to Mute headset controlled by other program?
Hi Simon, To the best of my knowledge this is how a Legned device work: Assuming you have established a conversation and the RFLink for the device should be up. Now if you remove the device from your...
View ArticleRe: How to use the .Net API in a single instance application
Hi,thanks for your response. I was refering to a previous post ""Unable to cast object of type 'System.MarshalByRefObject' to type 'Interop.Plantronics.SessionComManagerClass'."}" . In our softphone...
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Re: How to use the .Net API in a single instance application
Hi Bert, Thanks for the clarifications. In this case I recommand going to the new Spokes native interface without the complexity of dealing with COM and all the related issues This is available in the...
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Re: How to use the .Net API in a single instance application
That is very good news! Thanks. Looking forward to the new API
View ArticleWhisper call info to contact center agent on ringing
We would like to develop a solution to whisper information to the agent when a calls comes in. The agent have a CISCO phone and a CTI application running on its PC. Here are the steps: - CTI...
View ArticleRe: Whisper call info to contact center agent on ringing
Hi Donald,Thanks for your forum post to PDC! My advice would be the Savi 700 product. It is a 3-line device which allows programmatic activation of all three lines from your application (PC, mobile and...
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Re: Whisper call info to contact center agent on ringing
Hello Lewis, Thank you for your quick reply. A sample would be greatly appreciated. I will have a look at NAudio. We have a big client which do not want wireless headset. Can you recommend a wired...
View ArticleBad audio Plantronics 975 on Android 4.2
Arose the problem of the transfer of audio Plantronics 975 to androide4.2. Collocutor does not hear me. Other models Of plantronics intoandroide 4.2, work correctly. How possible it will correct...
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Re: Bad audio Plantronics 975 on Android 4.2
Hi Nikolay,Thanks for the post. Your question would best be answered by the Plantronics folks over at Sounding Board. --> Welcome | Plantronics Sounding Board Community The forums here at the...
View ArticleRe: How to Mute headset controlled by other program?
Hi Wei I have just tried what you describe. I get the DOFF event, but the RFLink remains active and audio link is still up, and when I put on the headset I get a DON event. It is easy to test. 1....
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